Here at LifeStar we are very committed to our customers. We strive for excellence in customer service every shift and every call to ensure that our services are provided with the highest level of respect, dignity, compassion, and professionalism that each patient deserves. One of the ways we assure that we are meeting this expectation is through feedback from our customers, your opinion and voice matters to us and our team.


If you would like to complete a survey online, please click the link below:


Online Survey


Or send the survey you received from us on the day of your service to:


LifeStar Emergency Services, LLC

3475 Myer Lee Drive

Winston-Salem, NC  27101


Here is some of what our customers have had to say about us:


4/2/2018 "All were very professional in attending to and transporting from hospital to home. Great care in bringing into home and making sure comfortable when place in hospital bed."


4/13/2018 "You all are the greatest I will always use LifeStar."


4/18/2018 "The transporters were courteous and respectful of the pain I was in and acted accordingly."


4/20/2018 "The Response was very quick. They quickly diagnosed the situation and then took great care in loading her into the emergency vehicle. Very pleasant and professional."


4/21/2018 "Very friendly employees and was respectful for my safety and being comfortable during the ride."


4/28/2018 "The caring manner, while caring for patient and (me) the caregiver. Excellent young professionals."


5/4/2018 "They were very careful moving my Mother. It was after 8 p.m. and I don't drive well at night. Gave me directions and made sure I was able to follow them. Made me aware of what would happen once we arrived there. They were very kind and I so appreciated their help at a traumatic time for us."



Impeccable service and professionalism will serve as our beacon as we change the face of the private ambulance service industry in the Triad region of North Carolina.